Jose Remon’s Legacy in Technology and Service

Jose Remon, President of Responsive Technology Partners – Florida, began his inspiring journey when he arrived in the U.S. from Cuba at age 13 in 1980, quickly proving his resilience by balancing school with jobs at Maria’s restaurant and Kash & Karry Grocery store despite the challenges of adapting to a new country. At just 16 and a half, Jose joined the Navy, where he served honorably for ten years. Upon returning to Tampa, his passion for technology grew, leading him to co-found Network Engineering Solutions and later Compunet Ltd., which merged with Responsive Technology Partners in 2020. With over 40 years of experience, Jose now leads the Florida market, overseeing multiple offices, departments, and a complete data center.

Responsive Technology Partners was founded as a joint venture between Pineland Telephone Cooperative and Wilkes Communications to diversify revenue streams and provide additional services to their members. The company’s mission is to deliver world-class customer service through industry-leading solutions while making every customer feel uniquely valued. The company’s core values—Excellence, Integrity, Innovation, and Servant’s Heart—are not just words but guiding principles that shape every interaction and decision.

The range of services offered by Responsive Technology Partners is extensive, reflecting the company’s commitment to being a comprehensive technology partner for its clients. These services include Managed IT Services, which provide comprehensive IT support through remote monitoring, help desk services, and onsite support. Cybersecurity Solutions offers advanced security measures, including threat detection, compliance management, and incident response planning, to protect clients from evolving cyber threats. Cloud Services are designed to help businesses leverage cloud computing’s benefits while ensuring data security and availability through solutions for cloud migration, backup, and recovery. The company also offers Network and Infrastructure Solutions, Business Continuity and Disaster Recovery (BCDR) planning, Digital Marketing Services, Web Design Services, Point-of-Sale (POS) Systems, and IT Consulting.

Quality and reliability are at the heart of Responsive Technology Partners’ IT services. The company ensures this by measuring performance against service level agreements (SLAs) for all customer interactions and continuously monitoring customer satisfaction. Each team within the company is accountable for meeting specific Key Performance Indicators (KPIs), ensuring that quality is maintained across all operations. Growth is a key focus for Responsive Technology Partners, and the company has implemented a strategy based on 50% organic growth and 50% growth by acquisition. Notable acquisitions include Compunet in 2020.

Securis Systems in 2022, and Synergy Networks in 2024, all located in Florida. Innovation plays a crucial role in Responsive Technology Partners’ operations. The company’s operations team is constantly evaluating procedures and products to find better ways of solving problems and providing enhanced service and protection to clients.

Jose Remon’s leadership style and philosophy are deeply influenced by his humble beginnings and military experience. He values hard work, dedication to clients, and the personal growth and development of his staff. The company’s approach to employee development shows this philosophy, with the company investing heavily in job-specific training, security training, and other required training to make sure employees are well-equipped for their roles. When it comes to hiring new team members, Jose looks for individuals who are willing to learn, work hard, and be team players. As a Navy Veteran and adult Boy Scout leader, he believes these qualities are essential for success at Responsive Technology Partners.

Partnerships and collaborations are integral to the company’s success. The company looks for partners who are willing to invest in mutual success, much like it does with its customers. Notable partners include Pax8, which provides training and helps fill gaps in the company’s service offerings, and BlackPoint Cyber, which supports the company in all things related to security. Responsive Technology Partners focuses exclusively on small to medium-sized businesses, with services and solutions tailored to fit their needs. As an SMB itself, the company understands the unique challenges that business owners face and strives to be a true technology partner, not just another vendor.

Looking ahead, Jose believes that companies will continue to increase their reliance on technology to drive growth and success. With the trend toward leveraging Artificial Intelligence, this reliance is set to accelerate. Responsive Technology Partners is uniquely positioned to support clients on this journey, helping them better utilize technology to achieve their business goals. In the next five years, Jose envisions Responsive Technology Partners as a $60 million company with locations in 10 states and 200 employees. However, despite this growth, the company remains committed to its loyal clients, some of whom have been with the company for over 30 years. As Responsive Technology Partners continues to expand, it remains focused on delivering exceptional service to its clients and being a trusted technology partner for businesses of all sizes.